Question 1

What's included in my order?

Accepted Answer

Every kit includes a high-quality pre-printed canvas, premium acrylic paints (numbered and sealed), professional brushes, detailed step-by-step instructions, and a DIY frame. Everything you need to create your masterpiece is included!

Question 2

How long does shipping take?

Accepted Answer

Orders are processed within 2-3 business days. Shipping typically takes 5-10 business days for domestic orders and 10-20 business days for international orders. You'll receive a tracking number once your order ships, and all shipping is completely free worldwide.

Question 3

What if I'm not satisfied with my generated image?

Accepted Answer

No worries! You can generate unlimited images with different prompts before ordering. Use our 'Enhance Prompt' and 'Randomize' features to explore various artistic styles. Only order when you're completely happy with your design.

Question 4

Can I use my own photo instead of AI generation?

Accepted Answer

Currently, we specialize in AI-generated artwork for the best paint-by-numbers conversion. However, we're working on custom photo uploads. For now, you can email hello@paintby.ai with your photo, and we'll help you manually.

Question 5

What skill level is required?

Accepted Answer

Our kits are perfect for all skill levels! Whether you're a complete beginner or an experienced artist, the numbered system makes it easy to create beautiful artwork. Each kit includes detailed instructions to guide you through the process.